SHIPPING

Order Processing & Shipping

  • Orders are processed and shipped within 1-3 business days (excluding weekends).
  • Next-Day Shipping is available for new releases and restocks marked with "NEXT DAY" shipping in their description.

Pre-Orders

  • Pre-ordered items are custom-made and require 1-3 weeks to process before shipping.

Tracking Information

  • Tracking numbers and order confirmations are emailed once your order is shipped.
  • Domestic orders typically arrive within 1-3 business days via USPS/UPS.

Shipping Carrier Responsibility

  • We are not responsible for carrier issues once your package is shipped.
  • Please ensure your contact information (email address, name, phone number) and mailing address are CORRECT prior to placing your order.  *We understand new releases are exciting and checking out quickly guarantees you can successfully place your order however, if for some reason something is incorrect please email info@parmonee.com within 24 hours for correction. 
  • For lost or delayed packages, please contact the shipping carrier directly:
    • USPS/UPS: Claim and locate packages directly with the carrier.

Returned Packages

  • If a package is returned to us due to refusal or an incorrect address, the customer is responsible for reshipping fees.

We aim to make your experience as smooth as possible. For any questions, feel free to contact us!